Visiting Supporters

Here is all the information you need to know as a Visiting Supporter to Tottenham Hotspur Stadium.

The Home of Spurs

Welcome to Tottenham Hotspur Stadium

Are you heading to Tottenham Hotspur Stadium for a matchday supporting the away team? Here you will find everything you need to know.

Tottenham Hotspur Stadium

Top Tips for Visiting Supporters

Ahead of your visit to Tottenham Hotspur, please take the time to carefully read through the key information provided to make the most of your matchday experience.

Where is the Stadium Entrance?

Visiting supporters are accommodated in Blocks 114-118 in the North-East corner of the stadium which are accessed via Entrance 11 and 12. Visiting supporters should approach the stadium via Worcester Avenue.

What time should I arrive?

Arrive early to avoid busy public transport times and clear security. The stadium is open two hours before kick-off. The stadium is a public transport destination, so plan your journey using the wide range of transport options available.

How do I enter the Stadium? Can I bring my bag?

All fans will go through “airport style” security checks and bag searches. We strongly advise supporters not to bring a bag into the stadium - however, the following bags will be permitted into the stadium following a search:

  • Clear carrier bags with a maximum size of 30cm long x 30cm high (Personal bags that do not meet the criteria must not be put inside these bags)
  • Personal bags of A4 size or smaller (21 cm long x 30cm high)

Please note, laptops sleeves are permitted provided they are no larger than 37cm x 31 cm.

You may have to queue for longer if you choose to bring a bag.

Is the Stadium cashless?

Cash is not accepted anywhere in the stadium or its surrounding campus. Cashless payments increase speed of service and improved hygiene as staff won’t be handling cash. We accept all major debit and credit cards and mobile payments such as Apple Pay & Google Pay.

Are there any staff members available to help direct where to go?

Our Fanbassadors are located around the stadium perimeter. They will act as your help and information point so please make use of them and feel free to ask anything.

Where can I purchase a matchday programme?

Matchday programmes are available for purchase at dedicated kiosks around the perimeter of the stadium and from Tap Inns within the visitors’ section. They can also be purchased online.

 

What Food & Drink options are there?

You will find Touchline Grills and Tap Inns within the visitors’ section, open two hours before kick-off. A wide selection of beers, soft drinks and food is available.

 

Are you attending with Children?

All supporters who enter the Stadium are required to have an individual ticket and seat. For avoidance of doubt, this includes babes in arms. Any persons under the age of 14 must be accompanied by a responsible adult.

Lost Children

If you become separated from your child, please notify the nearest steward immediately, providing as much detail as possible (name, age, appearance, place last seen).

Baby Changing

Baby changing facilities can be found on Level 2 of the visitors’ section on the concourse outside Block 234.

Push Chairs

There are no facilities within the stadium for storing push chairs.

 

Tottenham Hotspur Stadium

Stadium Facilties

Take your time to read through the following Stadium Facilities and policy information ahead of your visit to Tottenham Hotspur Stadium on a matchday.

Is there Safe Standing?

Tottenham Hotspur Stadium is licensed for safe standing in seated areas, including the visitors’ section. Our ‘safe seating’ design provides the same comfort and leg room as in all other areas of the stadium, with an ergonomically profiled bar set at 900mm for clear sightlines.

Your Club will be offered the option to allocate supporters who would prefer to sit during the match to seats in Block 118. Please contact your Club if you prefer to sit and have not been offered this choice.

Can I bring a flag or banner?

We welcome supporters who wish to bring flags and banners to matches at our stadium.

Flags or banners should be no more than 250cm in size at their widest or longest section and flagpoles must be no greater than 1m in length.

Flags or banners must not obstruct gangways, access routes, exits and entrances, health and safety signage and stairways. We also politely ask that any flags or banners displayed do not obscure the banner in support of our LGBTQ+ fanbase, positioned above the tunnel in the North East corner of the stadium.

In order to ensure smooth access and display of your flag or banner, we advise that you have it pre-approved. You can do this by completing this form one week prior to the match with a photo of the flag or banner, its fire safety certificate and confirmation of its dimensions.

We reserve the right to deny permission or confiscate flags and banners if they are above an acceptable size, compromise public safety or obscure someone’s view or a camera position.

The Club has always considered that a football match is a time to show allegiance to a football team first and foremost. A football match is not an appropriate arena to display flags of any political or religious affiliation or anything that could possibly be considered inflammatory – this can include national flags during times of political conflicts, campaigns or issues.

I need to carry a bag or equipment for my medical condition?

If you have a medical condition that requires you to bring a bag or other equipment that does not fit within a personal bag of A4 size or smaller, then please submit a medical exemption certificate request using this form at least 72 hours before the game you are due to attend.

Documents accepted as supporting evidence include DLA or PIP, or a letter from a general practitioner or specialist nurse which outlines your requirements.

Upon receipt and acceptance, we shall issue you a medical exemption certificate to print at home and present on entry to the stadium.

Will there be any First Aid?

First aid rooms are clearly signposted on the concourses. In a medical emergency, fans should notify the nearest steward for assistance.

Is there a Prohibited Items list?

View full comprehensive list of prohibited items here.

Is smoking permitted?

Smoking and the use of e-cigarettes is not permitted anywhere within the stadium and its surrounding campus.

What happens if I lose any property or items?

Any lost property will be held within our 24-hour security office on the ground floor of the North West corner of the stadium.

Is there an Emergency Evacuation plan?

In the unlikely event that we should have to evacuate the stadium, please adhere to the advice given by front line staff and on our public-address system.

 

Spurs Respects

Our Neighbours

Please ensure you use one of the toilets located in the stadium before heading home. Should you require use of a toilet after leaving the stadium, the Club has installed public toilet blocks throughout the local area. Please note, there are no public toilet facilities available at local train stations.

As you are arriving at or leaving the stadium, please be considerate to our neighbours. Information on our recycling bins located in the stadium will help ensure you correctly dispose of your rubbish.

Reporting Anti-Social or Discriminatory Behaviour

The Club treats anti-social behaviour seriously and expects all supporters to treat everyone with respect.

If you witness any of the following, please send a text anonymously to 07537404821 - within your message please identify the location in which the bad behaviour is taking place (BLOCK, ROW, SEAT) in order for the safety officer to view the incident via the extensive cameras around the stadium, a team may also attend:

  • FOUL (language & behaviour)
  • ABUSE (abusive behaviour)
  • RACISM (racist chanting & shouting)
  • SEXISM (sexist comments or chanting)
  • HPH (homophobic chanting)
  • DRINK (drinking alcohol in view of the pitch)
  • SMOKE (smoking in the stadium)
  • STAND (persistent standing)
  • PYRO (use of or intended use of any pyrotechnic or smoke bomb)
  • Other (please specify)

These messages are monitored during a match and reported to the stewards in the corresponding areas and appropriate action will be taken. 

After a match, we value feedback which helps us improve the stadium operations for the next match, to make suggestions for improvement, please head to our: Feedback form.

To Care Is To Do

The Club is dedicated to minimising the environmental impacts of all our activities.

You can help us ensure all waste is recycled by simply choosing the right bin when you dispose of your rubbish.

Throughout the concourses, you will find two different bins at each location – one is for General Waste, the other for Dry Mixed Recycling.

The only waste items that should be placed in the Dry Mixed Recycling bins are as follows:

  • Empty plastic and glass bottles
  • Empty cans
  • Paper
  • Small cardboard

These items should not contain any left-over food or liquids if being placed into the Dry Mixed Recycling bin.

reusable cup scheme is also in place within the visitors’ section. Mounted to our recycling bin units throughout the concourses, you will notice bespoke units where cups are to be disposed of after you have finished your drink.

Cups are collected and taken off site after matches to be washed and then returned for further use. Any single-use plastic cups provided on event days are fully recyclable.

Water fountains are also available in the visitors’ section – so if you buy a bottle of water from one of our concessions, ensure you do your bit for the environment by refilling the bottle rather than purchasing another one.

Tottenham Hotspur Stadium

Getting Here

The Stadium is a public transport destination and is well-served by bus routes and within walking distance of four train stations - download and view the map above. There is no parking available for general admission fans at the stadium. Please note, the local area is under an Event Day Controlled Parking Zone (CPZ), which is in operation on matchdays. You will not be able to park without a permit. For a full overview to help you plan your journey, including information on accessible transport, visit our Getting Here section.

Getting Here

Trains, London Overground and Other Modes of Transport

There is no parking available for general admission fans at the Stadium. We advise fans to use public transport. We discourage fans from driving to the stadium, so please explore your public transport options before travelling.

Trains and London Overground

Tottenham Hotspur Stadium is well-served by public transport and has four train stations nearby:

White Hart Lane

London Overground services operate from Liverpool Street, Enfield Town and Cheshunt stations. The station is fully accessible and is approximately a five-minute walk to the stadium.

Northumberland Park

Greater Anglia services operate from Liverpool Street, Cambridge and Stansted Airport. The station is fully accessible and is approximately a 10-minute walk to the stadium.

Tottenham Hale

Greater Anglia services operate from Liverpool Street, Cambridge and Stansted Airport). The station is also served by the Victoria line on the London Underground. The station is fully accessible and is approximately a 25-minute walk to the stadium.

Seven Sisters

Victoria line and London Overground services operate from this station, which is approximately a 30-minute walk to the stadium. The station does not have step-free access.

Travel Early & Wayfinding

We have installed navy and yellow on-street wayfinding signage from all four train stations to the stadium, in conjunction with innovative on-site digital stadium signage.

Please note, the Victoria line will be especially busy on matchdays, particularly for weeknight matches before the game when fans will be travelling at the same time as commuters are travelling home.

To manage congestion and safety, before midweek games it may occasionally be necessary for Victoria line trains not to stop at Seven Sisters. If so, you will then be able to get off at Tottenham Hale and walk to the stadium from there. Tottenham Hale is a shorter walk to the stadium than Seven Sisters.

Your journey may be less crowded if you can avoid the Victoria line. Travel as early as possible before kick-off and try to avoid peak times if you can.

Away Coach Parking

All official and unofficial coaches will drop-off and pick-up from Zone A (West Road) or Zone B (Brantwood Rd).

Wayfinding signage will direct you from the coach parks to the stadium. Other coach parks will be used if the away attendance increases for a particular fixture. All coach drivers will need a coach parking permit in order to park in these coach parking zones.

To obtain a permit, please contact supporterservices@tottenhamhotspur.com as soon as possible.

 

Road Closures & Travelling by Car

Please note that some roads closest to the stadium are closed before, during and after a match to make it safe for fans, local residents and businesses, and for emergency access to the area. On matchdays, general traffic will not be able to access parts of the High Road between White Hart Lane and Lordship Lane/Lansdowne Road from two hours before and up to one hour after the match.

Public Buses

The Stadium is well-served by Transport for London buses that run as usual across Haringey on matchdays, with the High Road routes subject to diversion due to the road closures.

All Transport for London buses are fully accessible with at least one wheelchair accessible space on each bus and priority seats. Assistance dogs can travel on all services.

 

Taxis

Due to road closures, fans will not be able to be dropped off and picked up close to the stadium. If you need to use a taxi, we recommend you have it drop you off or pick you up at least a 15-minute walk away from the stadium.

Post-Match

Post-match queuing systems are in operation at all four stations. Please take note of directional signage and the advice of stewards as you are leaving the stadium.

North and Southbound queue locations are highlighted in the Stations Map Overview via the button below.

 

 

Visiting Supporters

Access Guide

Download and read our Access Guide to matchdays at Tottenham Hotspur Stadium.

Tottenham Hotspur Stadium

Accessible Information

Read our top tips and accessible information for matchdays at Tottenham Hotspur Stadium as a visiting supporter.

Accessible Entrance

The Accessible Entrance for away supporters is Entrance 11a. There is an accessible lift adjacent to the matchday ticket office for visiting supporters that will take you from street level to the Entrance.

Ahead of the fixture, our Access team will contact your Club to confirm how many supporters require audio descriptive commentary and radio assistive hearing loops.

Once we are aware of the demand, we shall equip this Entrance with the devices required. On entry to the stadium, stewards will be able to assist you with signing for the equipment. All equipment should be returned to Entrance 11a post-match.

Viewing Areas

The visitors’ section is in the North East Corner of the stadium, Blocks 114 – 118 and Block 234.

Blocks 114, 115 and 118 have a selection of easy access seats for ambulant disabled supporters.

Block 234 has 26 wheelchair accessible spaces where visiting supporters can be accompanied by personal assistants.

These numbers can increase subject to competition rules, where allocations may be higher.

Blue Badge Parking

There are six Blue Badge car parking spaces available for visiting supporters. To request a space, please contact your Club, who will then confirm to us who is eligible. Parking permits will be issued via email in advance of the matchday. Parking permits must be printed and displayed in your vehicle alongside your Blue Badge at all times.

Accesible Toilets

There are three accessible toilets in the visitors’ section, all of which can be accessed with a RADAR key (Please speak to a Steward if one is required).

There are also Changing Places toilets available within the stadium. Please advise us prior to the game if this facility is required so we can give you access.

There is a dog spending area outside Entrance 11, adjacent to the accessible lift. Please advise us prior to the game if this facility is required.

Food & Drink

All food and drink concessions are fitted with lowered counters and hearing loop systems.

If you have any specific medical requirements or exemptions for food, then please contact our Access Team before your arrival.